SurveyMonkey is a widely-used platform for creating and distributing surveys. However, your needs might change, leading you to consider cancelling your subscription. Whether you’re exploring other survey tools or your survey requirements have evolved, understanding how to cancel your SurveyMonkey subscription is essential.
To cancel your SurveyMonkey subscription, log in, access account settings, find subscription details, initiate cancellation, choose a reason, confirm the decision, review additional information, verify cancellation, and check your email for confirmation.
In this guide, we’ll provide you with a step-by-step process to smoothly cancel your SurveyMonkey subscription.
9 Step-by-Step Guide to Cancelling Your SurveyMonkey Subscription
These are the 9 common steps to complete the job with ease. Let’s look at a glance.
Step 1: Log In to Your SurveyMonkey Account
Start by logging in to your SurveyMonkey account using your registered email and password on their official website.
Step 2: Access Account Settings
Once logged in, navigate to your account settings. You’ll typically find this option by clicking on your profile picture or name.
Step 3: Find Subscription Details
Within the account settings, look for a section that displays your active subscription details. Click on this to access more information.
Step 4: Initiate Subscription Cancellation
Within the subscription details section, locate an option like “Cancel Subscription” or a similar phrase. Clicking on this will initiate the cancellation process.
Step 5: Choose Reason for Cancellation
SurveyMonkey might ask you to provide a reason for cancelling. Select the most appropriate reason from the options provided.
Step 6: Confirm Subscription Cancellation
After indicating your reason, confirm your decision to cancel your SurveyMonkey subscription. This step might require you to re-enter your account password for security.
Step 7: Review Additional Information
SurveyMonkey could present you with alternative offers or information before finalizing your cancellation. Take a moment to review these.
Step 8: Verify Cancellation
In some cases, SurveyMonkey might ask for a secondary confirmation to ensure you intend to proceed with the cancellation.
Step 9: Check for Cancellation Confirmation
Following the completion of the cancellation process, check your email for a confirmation from SurveyMonkey. This email should confirm the successful cancellation of your subscription.
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FAQs About Cancelling SurveyMonkey Subscription
Can I cancel my SurveyMonkey subscription anytime?
Yes, you have the flexibility to cancel your SurveyMonkey subscription at any time. The process is designed to be user-friendly and straightforward.
Will I receive a refund if I cancel my subscription early?
SurveyMonkey typically does not offer refunds for cancelling mid-cycle. Your subscription will continue until the end of the billing period.
How do I access my SurveyMonkey account to cancel my subscription?
Log in to your SurveyMonkey account on their official website using your registered email and password. Then navigate to your account settings.
Is there a fee for cancelling my SurveyMonkey subscription early?
Generally, SurveyMonkey does not impose fees for early subscription cancellations. However, review their terms for specific details related to your subscription.
Can I cancel my subscription through the SurveyMonkey mobile app?
Yes, you can typically cancel your SurveyMonkey subscription through their mobile app using the same steps as on their website.
Can I reactivate my subscription after cancelling it?
Yes, you can usually reactivate your SurveyMonkey subscription after cancelling. Refer to their website or contact customer support for guidance.
Will I lose access to my survey data immediately after cancelling my subscription?
No, you’ll retain access to your SurveyMonkey account and survey data until the end of your current billing cycle.
Can I cancel my subscription if I have ongoing surveys or collected responses?
Yes, you can cancel your SurveyMonkey subscription even if you have ongoing surveys or responses. The cancellation affects future access and services.
Can I cancel my subscription if I have custom survey templates?
Yes, you can cancel your SurveyMonkey subscription regardless of any custom survey templates you’ve created. These templates will be saved in your account.
How can I confirm that my subscription has been successfully cancelled?
After completing the cancellation process, check your email for a confirmation from SurveyMonkey. This email should confirm the successful cancellation of your subscription.
Conclusion
Cancelling your SurveyMonkey subscription is a straightforward process with these steps. By logging in, accessing account settings, finding subscription details, initiating cancellation, choosing a reason, confirming cancellation, reviewing additional information, verifying cancellation, and checking for confirmation, you ensure a hassle-free experience. Whether you’re exploring other survey tools or your survey needs have changed, this guide empowers you to navigate the SurveyMonkey subscription cancellation process confidently and efficiently.
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