Marriott, a renowned hotel chain, offers guests the flexibility of making reservations in advance. However, plans can change, and you might find yourself needing to cancel a Marriott reservation.
To cancel a Marriott reservation, log into your account on their official website, locate the reservation, review the cancellation policy, and confirm the cancellation. Keep the confirmation email for your records and verify any applicable refunds.
In this guide, we will provide you with a step-by-step process on how to cancel a Marriott reservation to ensure a smooth and hassle-free experience.
9 Steps to Cancel Marriott Reservation:
These are the 9 common steps to complete the job with ease. Let’s look at a glance.
Step 1: Access Marriott’s Official Website
The first step in canceling a Marriott reservation is to visit Marriott’s official website. This can be done on your computer or mobile device.
Step 2: Log into Your Marriott Account
Log in to your Marriott Bonvoy account using your email address and password. If you made the reservation as a guest, you can find your reservation using the confirmation number provided in your reservation confirmation email.
Step 3: Locate Your Reservation
Once logged in, navigate to the “Reservations” or “My Trips” section of your account to find your reservation.
Step 4: Select the Reservation to Cancel
Choose the specific reservation you wish to cancel from your list of bookings.
Step 5: Review Cancellation Policy
Before proceeding, review Marriott’s cancellation policy for the reservation you’re canceling. This policy varies depending on factors such as the rate type and hotel location.
Step 6: Click on “Cancel Reservation”
Click on the “Cancel Reservation” or similar button to initiate the cancellation process.
Step 7: Confirm Cancellation
Marriott may prompt you to confirm your decision to cancel the reservation. Confirm to finalize the cancellation.
Step 8: Receive Cancellation Confirmation
After successfully canceling your reservation, Marriott will provide you with a cancellation confirmation email. Be sure to keep this email for your records.
Step 9: Verify Refund (if applicable)
If you prepaid for your reservation or if it was subject to a deposit, verify the refund process. Refunds may take some time to process, depending on your payment method and Marriott’s policies.
Helpful Resource:
FAQs
Can I cancel a Marriott reservation online?
Yes, you can easily cancel your Marriott reservation online by logging into your Marriott Bonvoy account and following the cancellation steps outlined on their official website.
Is there a fee for canceling a Marriott reservation?
Marriott’s cancellation policies vary depending on factors such as the rate type and hotel location. Some reservations may be refundable without fees, while others may have cancellation charges.
Can I cancel a reservation made through a third-party website?
If you booked your reservation through a third-party website, you may need to cancel it through that same platform. However, it’s best to check the specific cancellation policy associated with your booking.
How soon before the check-in date can I cancel a Marriott reservation?
Marriott’s cancellation policies differ from one reservation to another. Some may allow for cancellations up to 24 hours before check-in, while others may have more extended cancellation windows.
Will I receive a refund if I cancel a prepaid reservation?
Prepaid reservations are subject to the terms and conditions of the rate you selected. Some prepaid rates may be non-refundable, while others may allow for refunds according to their specific policies.
Can I cancel a Marriott reservation by phone?
Yes, you can cancel a reservation by phone through Marriott’s customer service. Be prepared to provide your reservation details for verification.
What should I do if I don’t receive a cancellation confirmation email?
If you do not receive a cancellation confirmation email, check your spam or junk folder. If it’s still not there, contact Marriott’s customer service to verify the cancellation status.
Can I cancel a reservation for a group or event booking?
Group and event bookings often have specific cancellation policies. Contact the Marriott property directly to inquire about the cancellation terms for group reservations.
Can I modify my reservation instead of canceling it?
Marriott
may allow modifications to your reservation, depending on the rate and availability. Log in to your account to explore modification options.
Do I need a Marriott Bonvoy account to cancel a reservation?
While having a Marriott Bonvoy account can make the cancellation process more convenient, it is not always required. You can often cancel as a guest by using your reservation details.
Conclusion
Canceling a Marriott reservation is a straightforward process when you follow these steps. By accessing your account, locating the reservation, reviewing the cancellation policy, and confirming the cancellation, you can effectively free up your reserved room. Keep the cancellation confirmation for your records, and if applicable, monitor the refund process.
Marriott strives to provide a convenient and flexible reservation experience for its guests, including the ability to make changes or cancellations when necessary.
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