Keeps offers a convenient solution for individuals seeking hair loss treatments. However, if you’ve achieved your desired results or need to pause your subscription temporarily, canceling your Keeps subscription might be on your mind.
To cancel your Keeps subscription, log into your account, access subscription settings, locate the cancellation option, provide necessary details, confirm your decision, save confirmation details, and monitor billing statements to ensure successful cancellation.
In this article, we’ll walk you through a step-by-step process to cancel your Keeps subscription hassle-free.
9 Step-by-Step Guide to Canceling a Keeps Subscription
These are the 9 common steps to complete the job with ease. Let’s look at a glance.
Step: Log into Your Account
Start by logging into your Keeps account on the official website. Use your registered email and password to gain access.
Step: Access Subscription Settings
Navigate to your account settings or profile. Look for a section related to subscriptions or billing. This is where you’ll find the options to manage or cancel your Keeps subscription.
Step: Locate the Cancellation Option
Within the subscription or billing section, search for the cancellation option. It could be labeled as “Cancel Subscription,” “End Membership,” or similar phrasing. Click on this option to proceed.
Step: Provide Cancellation Details
Keeps might ask you to provide reasons for canceling or offer alternatives like pausing your subscription. Select the option that aligns with your needs and continue.
Step: Confirm Cancellation
After making your selection, the system will ask you to confirm your decision. Take a moment to double-check your choice before proceeding.
Step: Follow Additional Instructions
Keeps might provide you with additional instructions or options based on your chosen cancellation reason. Carefully read through these and follow any required steps.
Step: Receive Confirmation
Upon successfully canceling your subscription, Keeps will usually display a confirmation message on-screen. Additionally, you might receive an email confirming the cancellation.
Step: Check Billing Statements
Keep an eye on your billing statements following the cancellation to ensure that you’re no longer being charged for the subscription. If you continue to see charges, reach out to Keeps’ customer support.
Step: Save Confirmation Details
To maintain a record of the cancellation, save the confirmation message or email. This will serve as proof if any discrepancies arise in the future.
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FAQs:
How do I cancel my Keeps subscription?
To cancel, log into your Keeps account, navigate to subscription or billing settings, find the cancellation option, provide relevant details, confirm the decision, and save confirmation details for your records.
Can I pause my subscription instead of canceling?
Yes, Keeps might offer the option to pause your subscription temporarily. When canceling, look for alternatives like pausing to explore your options.
Will I be charged any cancellation fees?
Keeps typically doesn’t impose cancellation fees. However, it’s advisable to review the terms or contact their customer support for specific details.
Can I cancel from the mobile app?
Yes, the cancellation process is usually accessible from the mobile app. Navigate to your account or profile settings and locate the subscription section.
How soon will my subscription end after cancellation?
Your subscription will generally end at the conclusion of your current billing cycle, allowing you to continue using the service until then.
Can I reactivate my subscription after canceling?
Yes, you can reactivate your subscription. Keep in mind that the availability of any special offers or pricing might have changed.
What if I don’t receive a cancellation confirmation email?
Check your spam folder or wait a bit, as confirmation emails can sometimes be delayed. If you still don’t receive it, consider reaching out to Keeps’ customer support.
Can I cancel if I signed up through a third-party retailer?
If you subscribed through a third-party retailer, you might need to follow their cancellation process. Check Keeps’ website or contact support for guidance.
What happens to my saved information after cancellation?
Your account information might be retained for a certain period in case you decide to reactivate. However, check Keeps’ policies or contact support for exact details.
What if I change my mind after confirming cancellation?
If you change your mind, quickly contact Keeps’ customer support. They might be able to assist, but act before the current billing cycle ends for a smoother process.
Conclusion
Canceling a Keeps subscription is a straightforward process that involves logging into your account, navigating to subscription settings, selecting the cancellation option, confirming your choice, and saving the confirmation details. By following these steps, you can effectively manage your Keeps subscription, whether you’re seeking a pause in treatment or have achieved your desired results. Remember to monitor your billing statements and retain the confirmation for your records.
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